Grainger team members understand what matters to our customers, fellow team members, partners and communities and how to meet the needs of today with a relentless focus on long-term sustainability. We understand the value of a stable workforce and invest in our team so that ours is an inclusive and fulfilling place to work, including a commitment to DEI. Interested in joining the team? Download our full 2024 ESG report for details and read these highlights of what you can expect.
“Embracing Grainger’s purpose, We Keep The World Working, I’m energized by partnering with talented teams across the business to find solutions and create lasting, positive impact for our customers, team members, communities and future generations.”
We are intentional about having an inclusive workforce that represents the diverse customers and communities we serve today and in the future. What does this look like? It’s leadership and diversity training to ensure our job postings and hiring processes are inclusive, including for those with varying accessibility needs and people who identify as neurodiverse.
Once hired, team members can expect to engage in a comprehensive, function-specific onboarding process that introduces them to our purpose and principles, as well as the opportunities available to make an impact, develop key skills and grow their careers.
To support a stable workforce with deep functional, product and customer knowledge, we invest in a robust learning and development culture so our team members can have a fulfilling career at our company. We offer opportunities to help everyone be their best while creating the industry’s next generation of leaders. From job-specific skills and end-to-end leadership training to an educational assistance program for team members looking to achieve a certificate or degree, we’re here to help each member of team Grainger achieve their development goals.
“One of Grainger’s principles is ‘Invest in Our Success,’ where we proclaim, ‘We Consistently Learn and Grow.’ In support of this principle, Grainger provides operational training, leadership development, business acumen training, and career development resources for every level of the organization.”
Grainger has a pay-for-performance culture where both individual contributions as well as company performance are rewarded. In addition to our commitment to fair and equitable pay practices and complying with relevant country- and state-level mandatory analyses and disclosures, we also continue to engage a third-party expert for a pay equity analysis of U.S. team member compensation.
We regularly seek team member feedback and conduct external compensation and benefits-related benchmarking to remain competitive in each of the markets where we operate.
Our benefits are focused on offering flexibility, choice and the opportunity for team members to actively participate in programs that matter most to them and their families. Team members have access to a wide range of health plan resources, including disease management, tobacco cessation, parental support, stress management, 24-hour virtual health services and many other channels to receive timely health-related advice. All team members receive paid holidays and time off, income protection benefits, as well as a variety of other benefits designed to meet the evolving needs of team members and their families.
“Grainger is unique in that we truly value team member feedback and make updates to our benefits as a result. I’m proud to work for a company that listens to team members and takes action to ensure that we meet them where they are.”
Since opening our doors in 1927, integrity and ethics have charted our course. It’s in the brick and mortar of our facilities and the minds and hearts of our team members. We know that how we get things done is just as important as what we do, which is why we continue to strengthen our culture of compliance and ethical standards through a robust, people-focused framework of policies, training and reporting.
In 2023, 100% of Grainger team members completed our Business Conduct Guidelines certification. We also have mandatory anti-discrimination and anti-harassment training for all team members.
As a Grainger team member, you can be assured that we expect high standards from those we do business with. Our suppliers are provided with our ethical standards and we regularly update our practices to include supplier screenings, assessments and audits of their workplaces, processes and policies. In 2023, our Supplier Code of Ethics was updated to reflect current expectations and was shared with all suppliers.
“Doing the right thing is part of our every day. Company policies further outline and support what that looks like for our team members by providing guidelines, rules, and expectations—holding each person accountable.”
Core to our principles is understanding different points of view, welcoming debate and valuing feedback. That’s why we facilitate and encourage open dialogue in different ways, including team and department roundtables, daily stand-up meetings, regular calls with team members and executive leaders, our iCareLine for confidential and anonymous reporting, as well as an annual companywide engagement survey followed by a check-in survey six months later to measure how effective we are acting on feedback. Our leaders are provided resources to openly discuss engagement results with their teams and create action plans to enhance the team member experience.
At Grainger, we want our team members and customers to feel safe. This is why we consistently monitor the current environment, anticipate potential threats and ensure we have controls in place to secure both our physical and virtual worlds. The teams responsible for these programs report regularly to Grainger’s Board of Directors.
“The thing that inspires me most about safety at Grainger is its universal commonality. Working safely at Grainger is a shared value that is visibly demonstrated each and every day throughout all levels of the organization. Though safety performance is often quantified through metrics, the more impactful return on investment is the culture that we have built. It’s oftentimes difficult to put into words, but it’s the feeling I get when I first walk through the doors in the morning. I know it’s going to be a good day. This is what drives me.”
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“Demonstrating a commitment to Community Impact reflects a commitment to social good, strengthens communities, provides long-term benefits, enhances the company’s reputation and hopefully inspires others to make a difference.”
Our community programs and partnerships are aligned to three focus areas where we believe we can make the most impact in helping build resiliency and strengthen our local communities:
Our efforts include grants, in-kind donations, team member volunteerism, nonprofit board placements and our Grainger Matching Charitable Gifts Program that provides a three-for-one match for U.S. team member contributions to eligible nonprofits that matter to them, up to $7,500 annually. In 2023, Grainger granted nearly $2 million in matching gift contributions to nearly 800 nonprofit organizations.
